Delivery Information
Shipping Costs
- Standard delivery fee: R159.00 anywhere in South Africa
- FREE shipping on all orders over R2000.00
- All shipping costs include insurance against loss or damage during transit
Delivery Timeframes
- All orders are delivered within 3 weeks from order date and can be longer if art has not yet been finalized
- Delivery times are estimates and may vary based on your location
- You will receive a tracking number once your order is dispatched
Delivery Coverage
We deliver to all areas within South Africa through our trusted courier partners.
Order Tracking
- A waybill number will be sent to you once your order is dispatched
- Track your order using the provided waybill number through our courier partner's system
- For tracking assistance, contact our customer service team
Returns and Exchanges
- FREE returns within 7 days of delivery
- A return label is included in every package
- Returns must be in original condition
- Choose between store credit or a replacement item for damaged goods
- Contact our customer service team to initiate your return
Failed Deliveries
- Our courier partners will follow their standard procedures if no one is available to receive the package
- All orders are fully insured against loss during transit
- Please provide accurate delivery information to avoid delays
- Include any special delivery instructions with your order (access codes, preferred delivery times, etc.)
Additional Information
- We recommend providing as much delivery information as possible during checkout
- Include building access codes, unit numbers, and any specific instructions
- Contact numbers are essential for delivery updates
- Our courier partners will contact you regarding delivery timing
Need Help?
If you have any questions about delivery or need to update your delivery information, please contact our customer service team at info@doodleclothing.co.za / 0731922566.
Important Notes
- Delivery times may be affected during peak periods or public holidays
- We'll notify you of any significant delays
- Keep your tracking number safe for reference
- Ensure someone is available to receive your package during business hours