Privacy Policy

Last Updated: December 17, 2024

Introduction

Doodle Clothing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

We collect the following personal information when you place an order:

  • Full name
  • Email address
  • Shipping address

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your order status
  • Send marketing communications (only with your explicit consent)
  • Improve our website and services
  • Comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies through our OpenCart platform to:

  • Maintain your shopping session
  • Remember your preferences
  • Analyze website traffic and performance
  • Improve user experience

You can control cookie settings through your browser preferences.

Third-Party Service Providers

We share your information with the following third parties:

  • Shipping companies (to deliver your orders)
  • PayFast/iVeri (for payment processing)

These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Security

We implement appropriate security measures to protect your personal information:

  • Secure hosting on Amazon Web Services (AWS)
  • SSL encryption for all data transmission
  • Limited server access (ports 22, 80, and 443 only)
  • Database security measures
  • Restricted access to authorized personnel only

Marketing Communications

If you opt in to our newsletter:

  • You will receive marketing communications from us
  • You can unsubscribe at any time through your account management page
  • We will never sell your email address to third parties

Geographic Restrictions

Our services are currently available only in South Africa. All data is processed and stored in accordance with South African privacy laws.

Children's Privacy

We do not knowingly collect or market to children under 13 years of age.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Request information about how your data is used

Contact Us

For any privacy-related questions or concerns, please contact us at: info@doodleclothing.co.za

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Governing Law

This Privacy Policy is governed by the laws of South Africa, including the Protection of Personal Information Act (POPIA).